IT Teams in 2025: From Change Managers to Strategic Leaders
The rapid evolution of technology is placing IT teams at the heart of strategic decision-making, far beyond traditional change management. According to JumpCloud’s Q1 2025 SME IT Trends Report, IT leaders worldwide must adapt to unprecedented challenges, from AI-driven security threats to hybrid work complexities.
The Shifting Landscape of IT
The report, which surveyed IT leaders across the U.S., the U.K., and Australia, highlights the increasing pressures faced by IT teams. Managing IT today involves navigating rising costs, fragmented ecosystems, and mounting cybersecurity threats. IT administrators are juggling complex device environments, shadow IT risks, and the rapid advancement of AI—all while striving to deliver seamless user experiences.
The Growing Cybersecurity Challenge
With cyber threats evolving at breakneck speed, security remains a top concern. Nearly 90% of IT administrators express concerns about unauthorized apps and devices expanding their attack surface. Additionally, 67% worry that AI’s rapid rise is outpacing their ability to defend against AI-driven threats. As cyber risks grow, IT teams are prioritizing unified solutions to mitigate vulnerabilities.
A Call for Simplification
The fragmentation of IT environments is overwhelming many teams, with 85% of admins advocating for a unified platform to manage devices, identities, and access. Streamlining IT management has become a crucial objective to ensure efficiency, security, and adaptability in an increasingly complex digital landscape.
Resilience and Adaptation
Despite mounting challenges, IT teams are proving resilient. The report underscores their commitment to simplifying IT management, investing in enhanced security measures, and leveraging emerging technologies to support dynamic workplaces. As IT continues to evolve, the role of IT leaders will be pivotal in shaping the future of their organizations.
For a deeper dive into the findings, read the full report below
